realising the revenues in a fair, equitable and efficient manner

administering the Government's economic, tariff and trade policies with a practical and pragmatic approach

facilitating trade and industry by streamlining and simplifying Customs and Excise processes and helping Indian business to enhance its competitiveness

creating a climate for voluntary compliance by providing guidance and building mutual trust

combating revenue evasion, commercial frauds and social menace in an effective manner

integrity and judiciousness

courtesy and understanding

objectivity and transparency

promptness and efficiency

We shall encourage and assist voluntary tax compliance by our clients.

• Enhancing the use of Information Technology
  
   
• Streamlining Customs and Excise  Procedures
  
   
• Encouraging voluntary compliance
  
   
• Evolving cooperative initiatives
  
   
• Assisting in the formulation of Tariff policies
  
   
• Combating Revenue evasion, commercial frauds and social menace effectively
  
   
• Measuring conformance to service delivery standards
  
   
• Developing professionalism and responsibility